jus mediation
a modern online mediation platform to help resolve legal disputes.
MVP
LEGAL
2022
USA
project
The platform helps connect clients, lawyers, and mediators and facilitates every step of the mediation process. I designed an MVP for a mediation platform, featuring case filing, video conferencing, and settlement agreements.
role
I led user research and product design in collaboration with a product manager and 4 engineers.
objectives
Conduct user research to design key platform features for clients, lawyers, and mediators.
Prototype and refine the product with weekly feedback from legal professionals.
Develop a lightweight design system for rapid technical implementation.
lawyer's experience
Lawyers can review their cases in progress and create new ones on their dashboards. They can also add case information and attach supporting documentation.
mediator's experience
During the session, both parties can access separate chat rooms for private discussions. Mediators can create breakout rooms to address issues privately. A settlement agreement may be drafted and signed during or after the session.
marketing site
The goal was to explain the value of the product and USPs and highlight the key benefits for our different user types: lawyers and mediators.
delivery
Mapped the experiences of clients, lawyers, and mediators, highlighting key interactions in the dispute resolution process.
Prototyped the core product and gathered weekly feedback from lawyers and mediators to refine the design.
Developed a lightweight design system for quick technical implementation.
Built a marketing site to validate the product-market fit.
results
Successfully launched the MVP.
Ensured the product met market needs through regular reviews with lawyers and mediators.
Achieved team alignment by providing an experience map detailing key interactions.
project summary
Position
Senior Product Designer
Year
2022
Timeframe
4 months
Company
Jus Global
USA
©2025 Rémi Perrichon